FAQ

Frequently asked Questions

If you do not have the answer to your question - you can ask them via E-mail support@vpnm.ru иor write us in Telegram @VPNM or through the help system on the website, located on the page Contacts.

Currently for China servers are available:

Japan, Singapore, Hongkong and Russia

Six active connections.

You can simultaneously use up to 6 devices.

Yes.

Yes of course. To do this, there is a special server marked (torrent).

By no means

No, the speed should be at least the same and in most cases with regards to China will be higher, since access to the direct to the sites is very curtailed in speed.

Make sure in your account that the traffic is not completely spent on this server. If the rest of the traffic is all right - contact us.

No.

You can verify for yourself by leaving a request via the Contact Form in Contacts. We will create a remote demonstration and you will inform in real time what server parameters you would like to find out.

It is forbidden to use the service for criminal activities:
  • fraud
  •                             
  • spamming
  •                             
  • payment for goods or services in online stores with stolen credit cards
  •                             
  • malware infection and distribution
  •                             
  • hacking servers, sites, accounts to resources on the network, port scanning
  •                             
  • distribution of information about terrorist activities any other criminal activity (prohibited by the laws of the state where the VPN server is located)
It’s forbidden to transfer an account to another person’s use.                         It is forbidden to interfere with the operation of the service using any type of technical means.                         The user agrees that the service does not bear any responsibility for direct or indirect damage received by the user during server interruptions, as well as in case of incorrect operation of the VPN service.                         The user is directly responsible for the actions taken when using the service. In case of violation of the rules, the user’s account will be blocked without the right to refund money for the services provided.